Shipping Policy
Effective Date: July 1, 2024
At Dashield, we are committed to delivering your orders quickly and efficiently, with a focus on transparency and customer satisfaction. Here’s what you need to know about how we handle shipping.
Free Delivery
We offer free shipping on all orders $75 or more shipped to destinations within the Contiguous United States.
For orders below $75, shipping costs are calculated based on your location during the checkout process. Simply enter your zip code and city to view shipping rates.
Orders placed before 2:00 PM PST on a business day will be processed and shipped on the same day. Orders placed after this cutoff, over the weekend, or on holidays will be shipped on the next business day.
Delivery Timeframes
Orders typically arrive within 1-5 business days, depending on your location.
If the item is not available at our warehouse, we will source it from one of our retail partners and ensure delivery within 1-5 business days.
Our preferred shipping carrier is UPS, but for some destinations, we may use USPS based on shipping availability and delivery efficiency.
Expedited Shipping
Need your order faster? We offer FedEx 2-Day Air for $19.99.
Expedited orders are shipped within 24-48 business hours from the time of order placement.
International Shipping
We currently offer shipping to Canada only. Please note:
- Shipping costs are calculated at checkout.
- International customers are responsible for customs fees, duties, or taxes once the product crosses the border.
- International orders are not eligible for free shipping, returns, or exchanges.
Alaska, Hawaii, Puerto Rico, APO/FPO, and P.O. Boxes
Free shipping is not available for Alaska, Hawaii, Puerto Rico, or APO/FPO addresses. Shipping rates will be calculated at checkout.
For P.O. Box addresses, we use USPS, and additional processing time of 2-3 business days may be required.
Order Processing
Orders are processed and shipped from Monday to Friday.
Most orders are shipped within 24-48 business hours.
Orders placed after business hours or on weekends/holidays are processed the following business day.
Tracking and Delivery Confirmation
Once your order has been shipped, you will receive an email with your tracking number. You can use this to monitor the delivery of your package.
If your tracking information shows that your package was delivered but you did not receive it, please contact the shipping carrier directly.
Address Accuracy
Please ensure that the shipping address you provide is accurate. If your package needs to be rerouted due to an incorrect address, additional shipping fees may apply.
International Orders Final Sale
All international orders, including those to Canada, are final sale. We do not offer returns or exchanges for international orders, and customers are responsible for any customs duties or taxes.
For any inquiries about our shipping policy, please contact us at:
DashieldCover
6301 Orangethorpe Ave
Buena Park, CA 90620
info@dashieldcover.com
Perfect fit. Did know it came with straps that easily fit.
Great Quality Material. Fits Perfectly and Fast Shipping. Excellent Customer Service
They mentioned fast and free shipping, but it took nearly two weeks for me to receive the cover. I know most shipping services take longer than usual to Honolulu, but I was expecting it to take about a week. Anyway, I was pleasantly surprised by the cover's quality. It seems very high quality and fits my Model Y very well.
Dear valued customer,
Thank you for taking the time to leave a review for our DaShield Ultimum Series Car Cover. We apologize for any inconvenience caused by the shipping time. We understand your frustration and we are continuously working on improving our shipping process to provide a faster delivery for our customers. We are glad to hear that you are satisfied with the quality and fit of the cover for your Model Y. Thank you for choosing our product and we hope to serve you again in the future.
Best regards,
Daniel J
DaShield Customer Service Team
Since I don’t have a garage, I’ve been parking my 2001 Toyota Tacoma in the neighborhood lot. After a while, I noticed that all the cars were exposed to the sun all day, and their paint was starting to fade, especially on the hoods. That got me thinking, so I did a quick web search and found the Dashield cover. I ended up getting the Ultimum series, and as soon as it arrived, I could tell it was top quality. It felt durable and well-made for sure. I saw a few other covers online, but they didn’t look like they’d last. I'm happy with my purchase.
Hi there,
Thank you so much for taking the time to share your positive experience with our Ultimum series truck cover! We are thrilled to hear that it has been a great solution for protecting your Toyota Tacoma from the sun's damaging rays.
We take pride in the quality and durability of our products, and we're glad that you were able to see and feel that firsthand. Thank you for choosing our cover and trusting us to help keep your vehicle safe.
Happy travels,
Customer Service Team at Dashield